These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Wildorna (“we”, “us”, “our”). By browsing our website, placing orders, or using any of our services, you agree to be bound by these Terms, together with our Privacy Policy and Return & Refund Policy.If you do not accept these Terms, please do not use our website or services.

1. General Rules

This website is intended for personal, non-commercial use only. All content on this site, including texts, images, logos, graphics, and layout designs, is the intellectual property of Wildorna. You may not copy, reproduce, distribute, modify, or reuse any content without our written approval.We reserve the right to update, modify, or adjust website content, functions, and service rules at any time without prior notice. Continued use of the website after any updates constitutes acceptance of the revised Terms.

2. User Eligibility

You must be at least 18 years of age to use this website and place orders. If you are under 18, you may only use this site under the supervision and consent of a parent or legal guardian.You agree to provide true, accurate, and complete information when placing orders or submitting any form on our website. We are not responsible for failed delivery or order issues caused by incorrect user-submitted information.

3. Order & Transaction Rules

All orders placed on our website are subject to final confirmation and verification by our system and team. We reserve the right to cancel or refuse any order in the following situations:

• Incorrect pricing, system errors, or abnormal order data
• Suspected fraud, malicious orders, or abnormal transaction behavior
• Out-of-stock inventory or uncontrollable supply issues
• Violation of our website usage rules

All displayed prices on the website are final prices (excluding shipping fees unless otherwise stated). We offer free shipping for all orders over $50. All applicable duties, taxes, and local handling fees in your destination country are borne by the customer if required by local customs regulations.

4. Payment Security

We support multiple secure payment methods on our checkout page. All payment processes are encrypted and processed by authorized third-party payment providers. We do not store your complete credit card or payment details on our servers.By completing payment, you confirm that the payment method you use is legally owned and authorized by yourself.

5. Shipping & Delivery Terms

We will arrange shipment within the standard processing time after your order is confirmed and paid successfully. Shipping time is estimated and not guaranteed, as delivery speed may be affected by logistics delays, customs clearance, weather conditions, holidays, and other objective factors.Once the package is handed over to the logistics carrier, transportation risks are borne by the customer. We will provide tracking information for every shipped order for your convenience.

6. Return, Refund & After-Sales Rules

All return and refund behaviors must strictly follow our official Return & Refund Policy. Any after-sales application shall be submitted within the valid time limit and must comply with product condition requirements.We reserve the right to reject applications that do not meet the after-sales rules.

7. Prohibited Behaviors

When using our website, users are prohibited from:

• Violating local laws, international trade regulations, or public order
• Using robots, crawlers, or automated tools to scan, attack, or grab website data
• Maliciously placing bulk orders, false orders, or abusive after-sales requests
• Uploading or spreading illegal, harmful, offensive, or infringing content

We have the right to restrict access, block accounts, or cancel orders if you violate the above rules.

8. Intellectual Property Protection

All trademarks, logos, texts, pictures, and design styles displayed on this website are protected by intellectual property laws. No individual or organization may use, imitate, or plagiarize our brand resources for commercial purposes without authorization.

9. Disclaimer

Our website and products are provided on an “as is” and “as available” basis. We do not guarantee that the website will operate uninterrupted, error-free, or completely secure at all times.We are not liable for any indirect loss, accidental loss, or personal speculation loss caused by website access, product use, or order transactions.

10. Policy Revision & Jurisdiction

We reserve the right to revise these Terms at any time. Updated terms will take effect immediately after being published on the website.These Terms shall be governed by applicable international e-commerce laws. Any disputes shall be resolved through friendly negotiation; if negotiation fails, disputes shall be settled through legal channels in the applicable jurisdiction.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact our official customer service email.